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Ensure the new loan stays with you, the existing lender, which offsets the payoff of the original loan when your customer's home is sold.
Finance the new homes of existing customers at higher loan amounts.
Employ a comprehensive, high touch solution to get the customer a listing agent that will advocate your lending services.
Utilize the Home Captain concierge that your customers are familiar with to match your home buyer to an agent for the purchase of a new home.
Get frequent and valuable updates on where your customers are in the long lead-time home selling and buying journey.